Alerts

Scheduled Maintenance on cPanel Server Risa - Wednesday 17th @ 11pm

Logged: Wednesday 10th September, 2014 @ 14:33

Summary: Sites on the cPanel Server Risa will experience downtime for approximately 1 hour at 11pm on Wednesday 17th September, whilst our Engineers undertake some minor hardware updates.

  • Affecting:
  • cPanel VPS
  • Shared cPanel Hosting

Resolved Alerts

Slow Loading on MySQL.47 Sites on the Cloud

Logged: Tuesday 16th September, 2014 @ 16:31 | Resolved: Tuesday 16th September, 2014 @ 16:51

Summary: Our team are currently investigating an issue on the Cloud, causing slow loading for sites running on MySQL.47. Please bear with us whilst we work to resolve this issue.

  • Affected:
  • Cloud Hosting
  • Cloud Mail

Updated: Tuesday 16th September, 2014 @ 16:51

This issue has now been resolved, however our team are continuing to closely monitor this situation.

Automated Update: callisto

Logged: Tuesday 16th September, 2014 @ 08:26 | Resolved: Tuesday 16th September, 2014 @ 08:26

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Web service on the 'callisto' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Tuesday 16th September, 2014 @ 08:26

Problem type: Web error

Updated: Tuesday 16th September, 2014 @ 08:26

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: boroth

Logged: Tuesday 16th September, 2014 @ 03:16 | Resolved: Tuesday 16th September, 2014 @ 03:16

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Mail (SMTP) service on the 'boroth' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Tuesday 16th September, 2014 @ 03:16

Problem type: Mail (SMTP) error

Updated: Tuesday 16th September, 2014 @ 03:16

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: bajor

Logged: Monday 15th September, 2014 @ 07:33 | Resolved: Monday 15th September, 2014 @ 07:33

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Web service on the 'bajor' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Monday 15th September, 2014 @ 07:33

Problem type: Web error

Updated: Monday 15th September, 2014 @ 07:33

This issue has been resolved. Apologies for any inconvenience caused.