Alerts

Scheduled Upgrade to cPanel Server ‘Orion’, Tuesday 4th November @ Midnight

Logged: Wednesday 29th October, 2014 @ 09:11

Summary: As part of our ongoing system upgrades, our Network Engineers will be making some major updates to the cPanel server 'Orion' on Tuesday 4th November. Starting at midnight, sites on this server will be down for approximately 2 hours, and we will be posting updates here throughout the process.

Once these updates are complete, users should see a noticeable increase in site speed.

Resolved Alerts

Unexpected reboot for Neptune

Logged: Wednesday 29th October, 2014 @ 21:32 | Resolved: Wednesday 29th October, 2014 @ 22:17

Summary: Dear Customer,

We've had to do an emergency reboot on Neptune, the server has forced a disk check we will update you as soon as we're back up.

Thank you for your patience.

Updated: Wednesday 29th October, 2014 @ 22:17

Neptune is now back, please allow about 20 minutes, for the server to return to normal running conditions.

Issue Affecting cPanel Server ‘Bajor’

Logged: Wednesday 29th October, 2014 @ 17:13 | Resolved: Wednesday 29th October, 2014 @ 17:40

Summary: We are currently investigating an issue causing downtime to sites on the cPanel server 'Bajor'. Please bear with us whilst we work to bring services back online.

  • Affected:
  • Shared cPanel Hosting

Updated: Wednesday 29th October, 2014 @ 17:34

Our Network Engineers are still working to resolve this problem as a top priority, we apologise for the inconvenience caused by the disruption this evening.

Updated: Wednesday 29th October, 2014 @ 17:40

This issue has been resolved and sites are starting to return back online again.

Automated Update: bajor

Logged: Wednesday 29th October, 2014 @ 17:33 | Resolved: Wednesday 29th October, 2014 @ 17:33

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Mail (POP) service on the 'bajor' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Wednesday 29th October, 2014 @ 17:33

Problem type: Mail (POP) error

Updated: Wednesday 29th October, 2014 @ 17:33

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: bajor

Logged: Wednesday 29th October, 2014 @ 17:32 | Resolved: Wednesday 29th October, 2014 @ 17:32

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Mail (POP) service on the 'bajor' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Wednesday 29th October, 2014 @ 17:32

Problem type: Mail (POP) error

Updated: Wednesday 29th October, 2014 @ 17:32

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: bajor

Logged: Wednesday 29th October, 2014 @ 17:31 | Resolved: Wednesday 29th October, 2014 @ 17:31

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Mail (POP) service on the 'bajor' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Wednesday 29th October, 2014 @ 17:31

Problem type: Mail (POP) error

Updated: Wednesday 29th October, 2014 @ 17:31

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: bajor

Logged: Wednesday 29th October, 2014 @ 17:30 | Resolved: Wednesday 29th October, 2014 @ 17:30

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Mail (POP) service on the 'bajor' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Wednesday 29th October, 2014 @ 17:30

Problem type: Mail (POP) error

Updated: Wednesday 29th October, 2014 @ 17:30

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: bajor

Logged: Wednesday 29th October, 2014 @ 17:29 | Resolved: Wednesday 29th October, 2014 @ 17:29

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Mail (POP) service on the 'bajor' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Wednesday 29th October, 2014 @ 17:29

Problem type: Mail (POP) error

Updated: Wednesday 29th October, 2014 @ 17:29

This issue has been resolved. Apologies for any inconvenience caused.