Emergency Reboot to Exchange Server’s Information Store

Logged: Monday 02nd March, 2015 @ 13:06

Summary: We are currently experiencing issues with our Exchange service. To rectify this issue we have to carry out an emergency reboot to the exchange server's information store. This reboot will take ~10 minutes, during this period Exchange maiboxes will be unresponsive. Apologies for the inconvience this has caused. Updates regarding this issue will be posted here as and when they are available.

  • Affecting:
  • Exchange Email

Exchange Mailbox Migration - 02/03/15 - 08/03/15

Logged: Monday 02nd March, 2015 @ 10:22

Summary: Monday (2nd) through to Sunday (8th) we will be moving a number of Exchange mailboxes to new storage during the hours of 8pm-6am. During this period mailboxes will be unresponsive. We apologies in advance for any inconvenience caused and thank you for your patience.

  • Affecting:
  • Exchange Email

Monthly Drop-Test: Monday 2nd March @Midnight

Logged: Thursday 26th February, 2015 @ 15:25

Summary: Dear Customers. At midnight (0:00) on the 2nd March we will be performing our regular monthly power drop test at our Slough Data Centre. This involves isolating the mains supply to both the A side and the B side to simulate mains failure and to test the automatic changeover to generators. We will then run on generators for a period of 30 minutes as recommended by the generator manufacturers.

Doing this under controlled conditions enables us to pro-actively deal with any warnings or faults rather than trying to troubleshoot during a real mains failure. The drop in power whilst the mains is out and the generators start is very brief, and the UPS will power all servers throughout. As an additional precaution we will only disable one side at a time so that we can carefully monitor the changeover.

As such this is completely non service affecting and is being posted only to keep you up-to-date with our maintenance plans.

  • Affecting:
  • Network

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