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Resolved Alerts

Intermittent ‘Internal Server Errors’ on sites beginning with S

Logged: Thursday 18th December, 2014 @ 15:43 | Resolved: Friday 19th December, 2014 @ 09:00

Summary: Our team are currently investigating an intermittent issue causing some sites beginning with S on the Cloud to show 'Internal 500 Error' messages. Please bear with us whilst we work to bring service back to normal.

  • Affected:
  • Cloud Hosting

Updated: Friday 19th December, 2014 @ 09:00

This issue is now resolved however our team is continuing to closely monitor the situation.

Automated Update: callisto

Logged: Friday 19th December, 2014 @ 05:44 | Resolved: Friday 19th December, 2014 @ 05:44

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Web service on the 'callisto' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Friday 19th December, 2014 @ 05:44

Problem type: Web error

Updated: Friday 19th December, 2014 @ 05:44

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: callisto

Logged: Friday 19th December, 2014 @ 04:27 | Resolved: Friday 19th December, 2014 @ 04:27

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Web service on the 'callisto' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Friday 19th December, 2014 @ 04:27

Problem type: Web error

Updated: Friday 19th December, 2014 @ 04:27

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: callisto

Logged: Friday 19th December, 2014 @ 04:26 | Resolved: Friday 19th December, 2014 @ 04:26

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Web service on the 'callisto' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Friday 19th December, 2014 @ 04:26

Problem type: Web error

Updated: Friday 19th December, 2014 @ 04:26

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: callisto

Logged: Friday 19th December, 2014 @ 04:25 | Resolved: Friday 19th December, 2014 @ 04:25

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Web service on the 'callisto' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Friday 19th December, 2014 @ 04:25

Problem type: Web error

Updated: Friday 19th December, 2014 @ 04:25

This issue has been resolved. Apologies for any inconvenience caused.

Automated Update: callisto

Logged: Thursday 18th December, 2014 @ 04:59 | Resolved: Thursday 18th December, 2014 @ 04:59

Summary: This is an automated message

Our monitoring system has identified a potential issue with the Mail (IMAP) service on the 'callisto' server.

Our engineers are investigating this issue as a priority and a further update will be posted shortly.

If you are experiencing an issue which you believe to be unrelated please do not hesitate to contact our support team.

Updated: Thursday 18th December, 2014 @ 04:59

Problem type: Mail (IMAP) error

Updated: Thursday 18th December, 2014 @ 04:59

This issue has been resolved. Apologies for any inconvenience caused.